Please email us on firstname.lastname@example.org & we will respond as soon as we can within our business hours 8am - 4pm Monday - Friday.
Same day delivery requirements
Monday - Friday orders must be in before 3pm.
The following products are NOT available for same day delivery: 50 Red Roses, Flower Crowns, Casket Spray & Funeral Wreath. If you select same day delivery for these items it will be delivered on the next business day.
The couriers aim to deliver within 5 hours once bouquet is made up.
If an order is placed after the cut off time it will be delivered on the next business day.
Closed Saturdays, Sundays & public holidays (except Valentines Day & Mothers Day)
*WE WILL BE CLOSED ON MONDAY 26th OCTOBER - FRIDAY 30th OCTOBER 2020 - Back into it Monday 2nd November!
The areas we deliver to include Wellington City, Khandallah, Crofton Downs, Kaiwharawhara, Thorndon Broadmeadows, Aro Valley, Kelburn, Northland, Karori Mount Victoria, Oriental Bay, Roseneath, Mount Cook, Newtown, Berhampore, Vogeltown, Kingston, Owhiro Bay, Island bay, Houghton Bay, Happy Valley, Hataitai, Kilbirnie, Rongatai, Lyall Bay, Miramar, Maupuia, Strathmore, Seatoun,Scorching Bay, Breaker Bay Lower Hutt, Petone, Normandale, Maungaraki Eastbourne, Upper Hutt, Stokes Valley, Silverstream, Wainuiomata, Porirua, Elsden, Kenepuru, Papakowhai, Titahi Bay, Whitby, Plimmerton, Mana, Johnsonville, Churton Park, Newlands, Paparangi, Ngauranga, Wadestown, Wilton, Tawa, Grenada, Lower Hutt, Upper Hutt , Porirua.
We do not deliver to Kapiti Coast, Waikanae or the Wairarapa. No rural deliveries.
(We can possibly deliver to Kapiti Coast with at least 3 business days notice and you are willing to cover the courier costs which is a extra $15 - email us for more info).
By ordering any product off our online flower shop you agree to our Terms & Conditons
If you place an order for a day when we are closed such as the weekend or if we are on holiday then the order will be delivered on the next business day.
Flower type will vary from picture due to season and availability at the market - picture is an example only.
It is your responsibility to enter the correct date / delivery address/ information and order within our delivery requirements per product. If an order is placed after the cut off time it will be delivered on the next business day. If no date is selected then delivery will be done that day.
If the order cannot be delivered (nobody home & not safe to leave) you will be required to pay for the second delivery fee. The Floral Delivery will not cover the charge of your second delivery or re delivery to a different address. We will be in touch with you via email to cover the cost.
We are not responsible for the product once it has been delivered.
If being delivered to an apartment / gated community etc you must provide the recipients phone number so we can contact the recipient if they aren't home when the driver delivers the gift.If nobody is there to accept the flowers / we cannot leave them at the property then you will have to pay a $15 re delivery fee for us to deliver it the next working day.
The courier aims to deliver within 5 hours once the bouquet is made up. We cannot guarantee a faster delivery time (unless you wish to pay for an urgent courier which we will need to be notified at least 24 hours to arrange this).
We do not accept refunds.
Rural areas are not in our delivery area. If you place an order for a rural address the extra courier cost will come out of the cost of the flower value to cover the extra courier fee - if you have not arranged to pay prior to delivery.