It is your responsibility to provide the correct shipping address.
No refunds will be given if you provide us with the wrong address.
No refunds will be given if we deliver to an apartment and nobody is there to accept the flowers or we cannot leave them in a safe place. You will have to pay a $15 re delivery fee for us to deliver it the next working day (You must provide us with recipients phone number if being delivered to an apartment or gated community).
For Apartment deliveries: Please ensure the recipient will be home or get their flowers delivered to their workplace instead. If the courier cannot access the apartment room then they have no choice but to charge you another delivery fee and deliver it another time. Please give us the recipients phone number so the courier can call them if needed.